Shipping policy
📦 Shipping Policy
At CHI Home, we are committed to getting your order to you quickly, safely, and transparently — no surprises.
🕒 Order Processing Times
All orders are processed within 1–2 business days (Monday–Friday).
Orders placed on weekends or U.S. holidays will be processed the next business day.
🇺🇸 Domestic Shipping (USA)
We ship from New Jersey using trusted carriers such as UPS, FedEx, and USPS.
Once shipped, orders typically arrive within 2–7 business days, depending on the shipping option you select at checkout.
Guaranteed delivery within 14 days or less for all U.S. orders, barring any courier delays or severe weather events.
Estimated Delivery Times:
| Shipping Method | Estimated Transit Time | Cost Range |
|---|---|---|
| Standard (USPS/UPS) | 3–7 business days | $5.95 – $9.95 |
| Expedited (UPS/FedEx) | 2–3 business days | $12.95 – $18.95 |
| Express Saver | 1–2 business days | $19.95 – $29.95 |
Final shipping cost is calculated at checkout based on location and carrier selection.
🌍 International Shipping
We currently ship to most countries worldwide using DHL Express, UPS International, or FedEx International.
Estimated Delivery Times:
| Region | Estimated Delivery Time | Cost Range |
|---|---|---|
| Canada | 4–10 business days | $14.95 – $24.95 |
| Europe & UK | 5–12 business days | $18.95 – $29.95 |
| Australia & NZ | 6–14 business days | $22.95 – $34.95 |
| Rest of World | 7–16 business days | $24.95 – $39.95 |
Note: Transit times may vary depending on customs clearance in your country.
📦 Duties & Taxes
For international customers in Canada, EU, UK, and Australia, all duties and taxes are included in your final price at checkout.
For other countries, duties and import taxes may apply depending on your local regulations.
🔁 Shipping Policy Summary
Full delivery estimate includes both processing time (1–2 days) and transit time shown above.
You will receive a tracking number by email once your order ships.
We do not currently ship to P.O. Boxes or military APO/FPO addresses.